Shelfside believes that regardless of disability everyone has the right to be comfortable in their home and enjoy the highest standard of living.
In all areas of adaptation, from kitchens to Level Access Showers, our experienced fitters understand the relevant legislation and work alongside Occupational Therapists to ensure that we meet the exact needs of residents. We’ll help to design, plan and manage every step of the process to the highest standard.
Our work helps to transform lives and we’re experts in working in tenants’ homes without disrupting their daily routines. We want tenants to feel safe and be happy and updated throughout the adaptation process. We aim to do this by:
Arranging pre-start introduction meetings with tenants to discuss any concerns, establish décor and finish preferences, and provide a timeline of what to expect.
Providing a dedicated Managerial contact throughout the process.
Ensuring that fitters explain on a daily basis what work they have completed.
Demonstrate any appliances and ensure that the resident is happy with this guidance before we leave.
Providing a range of channels that tenants can access an after care service.
Knowing that strong and trusted relationships are key for the elderly and vulnerable, we are only too pleased to support tenants whose properties we have previously worked in by offering a 5-hour handyperson service.